Refund Policy

This policy explains how cancellations and refunds work for tickets booked on www.udanticket.com.

How to ask for a refund

Log in, open My Bookings, open the booking and send a cancel / refund request. You can also contact us by phone or WhatsApp with your booking number.

How much is refunded

• The refund depends on the airline's fare rules for your ticket (shown under "Fare rules" on the booking) and on how long before departure you cancel.

• The airline's cancellation charge and our service charge are deducted. The rest is returned.

• Some fares are non-refundable. Taxes may be refundable even on these fares, as per airline rules.

How the money is returned

The refund goes to your Udan Balance (wallet), by bank transfer, or to the original payment method, as agreed with you. You will get an email when the refund is completed.

When

We send the request to the airline as soon as we receive it. Airlines usually approve refunds within a few working days; bank transfers can take a few more days.

Flight cancelled by the airline

If the airline cancels your flight, you can choose another flight or a refund as per the airline's rules.

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